vidiCREW collects both personal and non-personal information from you, including all content contained in any video, comment or other submission that you or your team upload or post through the Service. By “personal information” we mean information that identifies a natural person. When you access our Service online or through our mobile app, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, do not use the Service.
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer if you wish to.
The following is strictly necessary in the operation of our website.
Our Website Will:
Remember what is in your shopping basket
Remember where you are in the order process
Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
Our Website Will:
Offer Live Chat Support (If available)
Track the pages you visit via Google Analytics
Our Website Will:
Allow you to share pages with social networks such as Facebook (If available)
Our website will not
Share any personal information with third parties
are collecting them, what information cookies store
b. Opening an account
You will be required to create an account in order to access non-public components of our service. If you open an account, we may collect the following information from you:
Social Media Information – such as your Facebook Connect credentials (and information that you authorize Facebook share with us). If you authorize Facebook Connect, the plug-in allows us access to your friends’ contact information.
Other User Information – such as your email address and password.
Video Content – video clips that you or your other contributors submit through the vidiCREW app and web platform in connection with promoting a brand, which might capture a person’s name and likeness or a company’s logos.
Ad Servers, Third Party Advertising and Website Analytics – We may work with website analytics and advertising partners, such as Google or Doubleclick, to deliver vidiCREW advertisements on third party publisher websites, and these partners may set cookies on your computer’s web browser. These cookies allow our partners to recognize your computer so that the ad server can show you vidiCREW advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using vidicrew.com. In this way, ad servers may compile anonymous, non-personal information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to vidiCREW.com. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows vidiCREW to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads. By doing so, we can understand how anonymous users interacted with our website after seeing our ads.
e. Google Analytics
When someone visits www.vidicrew.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website.
f. Our app
When you use a vidiCREW mobile application we may automatically receive certain information about your mobile device and use of the application, including a device identifier, operating system, version and other information about your mobile device as well as time spent in different portions of the vidiCREW mobile application. We monitor customer software usage to help us develop the design and layout of the mobile application and to improve the content to better match the interests of our users. We may also collect different types of information about your location, including general information (e.g. IP address, post-code) and more specific information (e.g. GPS-based functionality on mobile devices used to access the Service), and may use that information to customise the Service. If you access the Service through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
g. Information from other sources
vidiCREW may use non-personal information to improve performance of our Service, to understand how anonymous users interact with our website after seeing vidiCREW advertisements, to identify and retarget advertisements to past website visitors, and to optimise the performance of our advertising campaigns. vidiCREW may use both non-personal information and personal information to enable the purchase and fulfillment of vidiCREW products and services, and to improve the overall vidiCREW customer and product experience. vidiCREW may also use personal information, including but not limited to newsletters, special offers, and service announcements.
a. Sharing and Disclosure of Information
vidiCREW does not share, sell, rent or trade personal information with third parties for their own promotional purposes and will only share personal information as outlined below or with your consent.
b. Your User-Generated Content
You are solely responsible for ensuring that your media uploads and other user-generated content are lawful and appropriate for our service, particularly insofar as they capture the name and likeness of natural persons or capture company logos. Such content is unencrypted public information that may be accessed and stored by us, and there should be no expectation of privacy or confidentiality in such content. This content can be viewed, downloaded and used by other users depending on the privacy settings applicable to your account. If you submit your content to us, we may publish it on the vidiCREW website or applications along with certain personal information identifying you, e.g. your first and last name or your username, when we have your consent. For more information relating to the terms governing your user generated content, please see our Terms of Service.
c. Customer Testimonials
At times, we may post customer testimonials on our website which may contain personal information. We will obtain your consent via email and/or opt-in methods prior to posting your name, location, or stated activity/interest along with any testimonial.
d. Third-Party Service Providers
e. Business Transactions
Information that we collect, including your personal information and non-personal information, is considered a business asset. As a result, if we go out of business, enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition or sale of some or all of our assets, your information may be disclosed or transferred to a third party acquirer in connection with the transaction.
f. Other disclosures of non-personal information
g. Mailing Lists
As part of the registration process for our mailing list, we collect personal information which you submit to us. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to contact our mailing list. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing your request firstname.lastname@example.org.
We are committed to providing a safe and secure user experience. Therefore, before permitting you to use the vidiCREW service, we may require additional information from you in order to verify your identity or manage risk and compliance throughout our relationship. We may also obtain information about you from third parties for purposes of identity verification and fraud prevention. Finally, we may collect additional information from or about you in other ways not specifically described herein. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
We reserve the right to access and disclose your personal information when we believe in good faith that such disclosure is necessary to: (a) enforce legal rights and comply with the law; (b) comply with an order from a government entity or other competent authority, (c) prevent or address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage; (d) protect our rights, prevent fraud and/or comply with judicial proceeding, court order, or legal process served on vidiCREW.
b. Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to: email@example.com
c. Children’s Privacy
vidiCREW’s service is are intended for general audiences and not for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
d. International Users
The security of your Personal Information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information. Despite such efforts, however, please understand that no security measures are completely impenetrable.
For any data protection / privacy enquiries, please contact:
Data protection lead
Knowledge Dock Business and Innovation Centre,
4-6, University Way,